FAQ / Communication

Contracts and Procurement

Where and how do I submit my invoices?

All invoices should be submitted directly to AMSHelpdesk@atlantahousing.org or a hard copy can be mailed to:

Atlanta Housing
Contract & Procurement Department
230 John Wesley Dobbs Avenue, 5th Floor
Atlanta, GA  30303

How do I register to do business with the Atlanta Housing?

 To do business with the Atlanta Housing, please complete the online Supplier Registration, click here.

Careers / Human Resources

Are AH participants eligible/encouraged to apply for posted employment positions?

Yes. Recipients of housing assistance are encouraged to apply for positions which they meet the minimum requirements.

Is it necessary to have a background in real estate to be considered for a posted position with AHA?

Some positions require experience in real estate but not all. Applicants must meet the minimum requirements of any job they apply for.

What benefits do AH offer employees?

AH has a comprehensive benefits package which includes, but is not limited to, medical, dental and vision.  We also have a company matching retirement savings plan, paid holidays and vacation.

Employees are eligible to participate in the health benefits after a 30-day waiting period.

When can an employee enter the retirement savings program?

The retirement savings program is available to all regular, full time employees after 6 months of continuous service.

Is tuition reimbursement offered?

Employees can participate in our tuition reimbursement program after 12 months employment. 

Partnerships & People Investments (PPI)

What is AH’s Partnerships & People Investments (PPI) division?

In March of 2017, AH established the Partnerships & People Investments (PPI) division to create and expand educational, economic and health opportunities for residents creating an entryway toward self-reliance and improved quality of life.   PPI’s primary goal is to create opportunities by building community partnerships and offering outcome-driven human development programs and services including:

  • Employment Preparation
  • Certification Training
  • Entrepreneurship Training
  • Job Placement Assistance
  • GED Preparation Adult Literacy Programs
  • Computer Education Programs
  • After School Programs
  • Summer Camp
  • Atlanta Achievers Club
  • College and Career Fairs
  • College Scholarship Programs
  • Internship Program
  • Health and Wellness Programs
How will these programs benefit me and my family to become self-reliant?

If you want to be successful in achieving your goals, it’s going to take effort and commitment. PPI and its partners make it easier for you because we will partner with you and assist with removing barriers and bringing together the resources that are necessary for you to achieve your goals.  PPI programs and services can assist you to become employed, get a better job, start your own business, learn how to better budget your money, remain active as you age, find affordable childcare, assist your kids with doing well in school and beyond, learn more about how to stay healthy and prepare to be a homeowner.

How can I sign-up for programs and services?

If you are an AH-assisted resident and would like to get connected to PPI programs and services, call us at 404-685-4344, or email us at connectme@atlantahousing.org.

If you are an organization that wants to partner with AH in our human development work, call us at 404-541-5885, or email us at partnerships@atlantahousing.org.

Housing Choice Operations

Are you accepting new applications?

No, the Housing Choice Voucher Program is not accepting applications at this time. AH will advertise future openings using local media outlets, social service agencies, on this webpage and in other locations available to reach potential applicants.

Please read about other housing opportunities  that Atlanta Housing has available. Additionally, you may also visit GeorgiaHousingSearch.org for information on registering/finding a property. If you need immediate housing assistance, please call 2‐1‐1 to reach the United Way Help Line.

What are your eligibility requirements?

Click here for eligibility requirements.

Can I transfer my voucher to AH?

To begin the process of transferring your voucher to the Atlanta Housing, you must first contact your local housing authority and they will contact us to start the process.

To be considered eligible to transfer to AH’s jurisdiction, you must:

  • Meet all AH eligibility requirements. Click here for eligibility requirements.
  • Receive approval from your local housing authority
  • Ensure that a complete inbound Port Package is received from your local housing authority

If any of the above requirements are not met, AH will return the port package to your local housing authority and no further processing will occur.

I am searching for housing, can you help?

Please read about other housing opportunities  that the Atlanta Housing has available. Additionally, you may also visit GeorgiaHousingSearch.org for information on registering/finding a property. If you need immediate housing assistance, please call 2‐1‐1 to reach the United Way Help Line.

I am homeless/a veteran/disabled/elderly/victim of domestic violence/other special circumstance. Do I receive preferential consideration for receiving a voucher?

The Housing Choice Voucher Program does not have a preference for the circumstances listed.

The Housing Choice Voucher Program is not accepting applications at this time. AH will advertise future openings using local media outlets, social service agencies, on this webpage, and in other locations available to reach potential applicants.

Please read about other housing opportunities  that the Atlanta Housing has available. Additionally, you may also visit GeorgiaHousingSearch.org for information on registering/finding a property. If you need immediate housing assistance, please call 2‐1‐1 to reach the United Way Help Line.

What is my status on the Housing Choice Voucher Program waiting list?

To determine your status on the Housing Choice Voucher Program waiting list, please contact customer services at 404-892-4700.

When will I receive a voucher?

As housing assistance becomes available, AH will use a computerized, random selection process to draw applicants from the Waiting List on a periodic basis.

All Housing Choice Voucher Program applicants have an equal chance of being drawn from the Waiting List for eligibility determination.

What is the contact information for Customer Services?

General Contact Information

Phone: 404-892-4700
Fax: 404-685-4896
Mail: Housing Choice Voucher Program, Atlanta Housing, 230 John Wesley Dobbs Avenue, Atlanta, GA 30303

Admissions & Portability

Fax: 404-279-4755
Email: jillian.smith@atlantahousing.org

Contracts (RTA/POA):

Fax: 404-279-4754

Reporting Fraud

Phone: 1-888-AHA-4YOU
Email: reportfraud@atlantahousing.org

Reporting Fraud

AH reviews program eligibility and compliance of all Applicants and Participants on the Housing Choice Voucher program on a continual basis.

Our reviews include but are not limited to conducting in-office and field investigations by Program Investigators in response to:

  • complaints of non-compliance;
  • conducting criminal background screenings;
  • conducting informal hearings for denied applicants, and
  • participants with program violations

Examples of fraudulent activities to be reported:

  • Criminal activity
  • Income reporting
  • Unauthorized person in the household
  • Subletting a unit
  • No utilities

In order to protect privacy of families receiving housing assistance, AH will not share the outcome of an investigation.

Do you conduct criminal background checks?

AH completes background checks on all Applicants and Participants ages 18 years and older in determining their eligibility for Housing Choice Voucher Program participation.

For details on criminal background screening criteria for Housing Choice Voucher Program participation, click here to review a copy of AH’s Statement of Corporate Policies.

How much are vouchers worth?

The voucher varies based on the portion of rent that the participant is required to pay.  The participant’s portion of rent is based on 30% of their adjusted monthly income or $125 minimum rent (whichever is higher).  AH calculates the rent amount to determine the tenant portion and the housing subsidy assistance.

If I currently have a 3-bedroom voucher, what size voucher would I have with AHA?

AH determines voucher size based on the Applicant’s/Participant’s household composition in accordance with AH’s Statement of Corporate Policies. You may review a copy of the Statement of Corporate Policies by clicking here.