FAQ / Communication

Click here for eligibility requirements.

To begin the process of transferring your voucher to the Atlanta Housing, you must first contact your local housing authority and they will contact us to start the process.

To be considered eligible to transfer to AH’s jurisdiction, you must:

• Meet all AH eligibility requirements. Click here for eligibility requirements.
• Receive approval from your local housing authority
• Ensure that a complete inbound Port Package is received from your local housing authority

If any of the above requirements are not met, AH will return the port package to your local housing authority and no further processing will occur.

Please read about other housing opportunities  that the Atlanta Housing has available. Additionally, you may also visit GeorgiaHousingSearch.org for information on registering/finding a property. If you need immediate housing assistance, please call 2‐1‐1 to reach the United Way Help Line.

The Housing Choice Voucher Program does not have a preference for the circumstances listed.

The Housing Choice Voucher Program is not accepting applications at this time. AH will advertise future openings using local media outlets, social service agencies, on this webpage, and in other locations available to reach potential applicants.

Please read about other housing opportunities  that the Atlanta Housing has available. Additionally, you may also visit GeorgiaHousingSearch.org for information on registering/finding a property. If you need immediate housing assistance, please call 2‐1‐1 to reach the United Way Help Line.

To determine your status on the Housing Choice Voucher Program waiting list, please contact customer services at 404-892-4700.

As housing assistance becomes available, AH will use a computerized, random selection process to draw applicants from the Waiting List on a periodic basis.

All Housing Choice Voucher Program applicants have an equal chance of being drawn from the Waiting List for eligibility determination.

General Contact Information

Phone: 404-892-4700
Fax: 404-685-4896
Mail: Housing Choice Voucher Program, Atlanta Housing, 230 John Wesley Dobbs Avenue, Atlanta, GA 30303

Admissions & Portability

Fax: 404-279-4755
Email: hcportabilitymailbox@atlantahousing.org

Contracts (RTA/POA):

Fax: 404-279-4754

Reporting Fraud

Phone: 1-888-AHA-4YOU
Email: reportfraud@atlantahousing.org

AH reviews program eligibility and compliance of all Applicants and Participants in the Housing Choice Voucher program continually. Fraud involves false statements, omissions, or actions intended to deceive, resulting in misused funds or violating housing program rules. Atlanta Housing is committed to upholding the integrity and resource security of its housing programs. We urge the public to report fraudulent activities tied to Atlanta Housing funds, equipment, or properties in our programs.

Our reviews include but are not limited to conducting in-office and field investigations by Program Investigators in response to:

• Complaints of non-compliance
• Conducting criminal background screenings
• Conducting informal hearings for denied applicants
• Participants with program violations
• Not reporting complete income
• Subletting subsidized housing
• Allowing unauthorized occupants
• Holding vouchers from multiple agencies

Examples of fraudulent activities to be reported:

• Criminal activity
• Income reporting
• Unauthorized person in the household
• Subletting a unit
• No utilities

How HCV Landlords might commit fraud:

• Bribing AH employees/subcontractors
• Illegitimate Housing Assistance Payments
(HAPs)
• HAPs for vacant property
• Overcharging tenants
• Renting to relatives without approval

Employee fraud:

• Theft or embezzlement
• Document forgery/alteration
• Records destruction/concealment
• Insider knowledge profiteering
• Conflict of interest

What to include in your report:

• Detailed problem description
• Suspected individuals
• Location
• Incident date

Do you suspect fraud in AH programs?

Click here to submit a report. Your information will remain strictly confidential. Thank you for your support.

Contact Risk Management:
Email: aharisk@atlantahousing.org
Mail: Atlanta Housing,
Attn: Risk Management Office, 5th Floor,
230 John Wesley Dobbs Ave., NE, Atlanta, GA 30303

Your information will remain strictly confidential. To protect the privacy of families receiving housing assistance, AH will not share the outcome of an investigation. Thank you for your support.

AH completes background checks on all Applicants and Participants ages 18 years and older in determining their eligibility for Housing Choice Voucher Program participation.

For details on criminal background screening criteria for Housing Choice Voucher Program participation, click here to review a copy of AH’s Statement of Corporate Policies.

The voucher varies based on the portion of rent that the participant is required to pay.  The participant’s portion of rent is based on 30% of their adjusted monthly income or $125 minimum rent (whichever is higher).  AH calculates the rent amount to determine the tenant portion and the housing subsidy assistance.

AH determines voucher size based on the Applicant’s/Participant’s household composition in accordance with AH’s Statement of Corporate Policies. You may review a copy of the Statement of Corporate Policies by clicking here.

If you are not registered with Atlanta Housing, please contact Katrina Hickerson at Katrina.hickerson@atlantahousing.org to get signed up for the program. We will need the following to get you set up:

• Your PHA Code
• A signed W9 form
• A voided check or bank letter (for ACH Payments)
• A valid email address to use for all correspondence and to sign up for our Owner Portal

Once you are registered with Atlanta Housing with a valid email address in our system, please see the instructions below to sign up for the Owner Portal and info on submitting Portability Billings or Participant Port-in paperwork.

Atlanta Housing Owner Portal instructions:

1. Log on to https://aha.hcvportal.org/
2. Click the first “sign up” button
3. Enter the vendor number (vcode) and email address AH has on file for your Housing Authority
4. You should receive a “Thank You” note stating to open your email to activate your account (Please check your spam folder if you do not see the activation email)
5. Open the activation email and click the link
6. Now you are registered for AH’s Owner Portal!!

If you already have an active account and are familiar with navigating the Owner Portal, the hard part is already out of the way!  

You can begin using the new process for uploading billings and/or port-ins immediately. This implementation starts with the next pay cycle. 

To enter Billings/Participant Port-in Packets via the Document Center, follow the instructions below: 

1. Go to My Account>Document Center 
2. Enter your Vendor # and select Portability Billing and/or Participant Port-inn Packet (the Tenant Name and Tenant Code are not required but can be entered if you only have a single participant that is in your jurisdiction). If you have multiple billings. You may list the last names separated by commas, to have them show up on the confirmation email you will receive
3. Next, click Select Files under the Attachments section 
4. File Explorer will open. Choose the billing files from your drive. If you can combine the Portability Billings into one file, you will only need a single upload. For Participant Port-in Packets, combine the HUD Form 52665, current voucher with at least one day remaining, current HUD Form 50058 for Recertification and/or Interim action types, verification of income, copy of birth certificate, copy of social security card, and copy of photo identification, as a single PDF file,

If you are unable to combine a single file of all required documentation, repeat Step 3 as necessary to attach each file separately. 

1. Enter anything you might want us to know in the Notes Section. 
2. Click Submit. 

Now you are all set! You will receive an email stating that we have received your Portability Billings/Participant Port-in Packets.

We greatly appreciate each of our housing authority partners. We are happy to help streamline processing systems with this change.